Vena Solutions incident

Unable to login - US1

Major Resolved View vendor source →

Vena Solutions experienced a major incident on January 23, 2026 affecting US1, lasting 25m. The incident has been resolved; the full update timeline is below.

Started
Jan 23, 2026, 08:35 PM UTC
Resolved
Jan 23, 2026, 09:00 PM UTC
Duration
25m
Detected by Pingoru
Jan 23, 2026, 08:35 PM UTC

Affected components

US1

Update timeline

  1. investigating Jan 23, 2026, 08:35 PM UTC

    We are currently investigating an issue affecting the Vena hub, where users are unable to log in. Our support teams are engaged, and we will keep you updated on our progress.

  2. monitoring Jan 23, 2026, 08:45 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 23, 2026, 09:00 PM UTC

    This incident has been resolved.