Is Vapi Down Right Now? Live Vapi Status & Outages | IsDown had 42 outages in the last 2 years totaling 361h 8m of downtime — averaging 1.7 incidents per month.
There were 42 Is Vapi Down Right Now? Live Vapi Status & Outages | IsDown outages since February 12, 2026 totaling 361h 8m of downtime. Each is summarised below — incident details, duration, and resolution information.
Chat assistants on the weekly update channel were returning empty responses after tool calls, causing conversations to stall or end unexpectedly. We have rolled back the weekly update channel to a stable version for now to mitigate this. Note: It impacts only chat endpoints.
Our documentation provider is experiencing an outage. We’re in touch with the team and will provide communication when services are back up
We are investigating reports of degraded performance affecting a subset of calls. Our team is actively working to determine the root cause and will provide updates as we learn more.
We have now resolved this incident. Between ~7:30AM PT and ~9:30AM PT, a new query pattern caused database slowness that increased API latency and led to dropped inbound calls with certain providers. We mitigated by rolling back the deployment and are following up with a deeper review of the query change.
We are currently experiencing degradation in our SIP infrastructure, resulting in in-call failures including call transfers, increased latency, and other related issues. Our team is actively investigating and working to resolve the problem. We will provide updates as more information becomes available.
The issue has been resolved. After applying the remediation, we monitored the affected systems and confirmed stable operation. All services are functioning normally.
We are currently observing elevated error rates affecting calls that use the Soniox transcriber. Impacted calls may terminate unexpectedly with the ended reason call.in-progress.error-vapifault-soniox-transcriber-failed. While we work to resolve this, we recommend switching to an alternative transcriber or configuring a transcriber fallback plan to ensure call continuity. You can set up fallbacks by following the guide here: https://docs.vapi.ai/customization/transcriber-fallback-plan We are actively monitoring the situation and will provide updates as more information becomes available.
We observed an elevated rate of API errors from 1:28pm to 1:39pm PDT. The errors have since resolved. We are closely monitoring API performance and investigating the root cause.
We are aware of elevated call failures rates on the weekly cluster with worker-not-available ended reason, and deepgram-transcriber-unavailable in both daily and weekly channels. Our team is actively investigating the issue.
Resolved — The issue causing degraded performance has been identified and mitigated as of 13:45 PDT. All services are operating normally. We will continue to monitor and provide an update if needed.
High failure rate in connecting calls and API in the daily channel. Team is working on resolving it.
Resolved — The issue causing degraded performance has been identified and mitigated as of 8:22 AM. All services are operating normally. We will continue to monitor and provide an update if needed.
We're noticing a small percentage of calls using GPT 5.2 fail with an internal error during inference from OpenAI's side. We've reached out to the team and are closely monitoring the situation. In the meantime, we recommend switching to another model as we're seeing the degradation only on 5.2 currently.
The issue has been resolved we're not seeing any further degradation
We're noticing some call degradation primarily on the Daily channel. We are monitoring the situation and will update as we know more.
The issue has been resolved and all systems are operational.
We're noticing issues with calls using the Vapi voice "Emma". If you are using this voice, we recommend switching to another voice while this is resolved, and add voice fallbacks to prevent complete failures - https://docs.vapi.ai/voice-fallback-plan No other voices are currently impacted. We will update the status page as we know more.
The issue has been resolved and the voice is currently usable. We still recommend setting up fallbacks for any voices for the future to avoid call drops - https://docs.vapi.ai/voice-fallback-plan
The issue has been resolved and the voice is currently usable. We still recommend setting up fallbacks for any voices for the future to avoid call drops - https://docs.vapi.ai/voice-fallback-plan
Our auth service provider is reporting a degradation specifically in India. Some customers in that region will see issues with login. See our providers status page for live updates: https://status.supabase.com/incidents/xmgq69x4brfk.
Our provider has confirmed the issue is specific to accessing projects and seems to not include authentication. They are still resolving the issue from their end, but we are marking the issue as resolved. If customers continue to see issues with authentication, please reach out to [email protected]
email authentication for the vapi dashboard was experiencing issues. users were unable to sign in using their email credentials.
Email authentication for the Vapi dashboard has been restored. Users should now be able to sign in normally using their email credentials.