Is Vapi Down Right Now? Live Vapi Status & Outages | IsDown Outage History
Is Vapi Down Right Now? Live Vapi Status & Outages | IsDown is up right nowPingoru has recorded 48 incidents for Is Vapi Down Right Now? Live Vapi Status & Outages | IsDown: 48 in the last 12 months and 10 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 4 | 4 of 720 (1%) |
| May 2026 | 9 | 201 of 744 (27%) |
| June 2026 | 6 | 8 of 720 (1%) |
| July 2026 | 5 | 1 of 744 (0%) |
| August 2026 | 4 | 24 of 744 (3%) |
| September 2026 | 3 | 23 of 720 (3%) |
| October 2026 | 5 | 25 of 744 (3%) |
| November 2026 | 0 | 0 of 146 (0%) |
Incidents, newest first
Major October 16, 2026 Dashboard is unavailable 49m Vapi Dashboard, Vapi Dashboard
Started Oct 16, 2026, 02:12 PM UTC· resolved Oct 16, 2026, 03:01 PM UTC
- investigating Oct 16, 2026, 02:12 PM UTC
Vapi dashboard is currently not loading. We are investigating the incident and affected services.
- investigating Oct 16, 2026, 02:35 PM UTC
We have identified the impact is specific to API on Daily. Call creation is a separate service which is not impacted.
- investigating Oct 16, 2026, 02:41 PM UTC
We've found the root cause and starting to see recovery. Daily API success rate is increasing and dashboard is loading. We will continue to monitor.
- resolved Oct 16, 2026, 03:01 PM UTC
The issue is resolved and all services have returned to normal.
Major October 12, 2026 docs.vapi.ai is unavailable 8m Vapi Docs, Vapi Docs
Started Oct 12, 2026, 05:54 PM UTC· resolved Oct 12, 2026, 06:03 PM UTC
- investigating Oct 12, 2026, 05:54 PM UTC
Our documentation is unavailable due to an upstream outage, we're tracking status closely (Fern -> Vercel -> GitHub) and will notify once service is restored
- resolved Oct 12, 2026, 06:03 PM UTC
The issue has been resolved upstream and documentation is available once again, we'll continue monitoring to ensure stability.
Minor October 8, 2026 Degraded performance: SIP BYO trunk creation 20h 20m Vapi SIP, Vapi SIP
Started Oct 08, 2026, 06:27 PM UTC· resolved Oct 09, 2026, 02:47 PM UTC
- investigating Oct 08, 2026, 06:27 PM UTC
We're seeing failures when creating BYO SIP trunks. Existing trunks and calls on them aren't affected. Our team is actively investigating and we'll post an update as soon as we have more information.
- investigating Oct 08, 2026, 06:57 PM UTC
We're continuing to investigate failures when creating BYO SIP trunks. Next update within 30 minutes, or sooner if the status changes.
- investigating Oct 08, 2026, 08:08 PM UTC
Cause Identified: applying a vendor software update to re-enable the functionality. The patch will be deployed during the dedicated maintenance window 21:00–21:15 PT on October 8 (04:00–04:15 UTC on October 9).
- resolved Oct 09, 2026, 02:47 PM UTC
BYO SIP registration has been re-enabled during scheduled maintenanc and we were able to successfully place outbound calls
Minor October 6, 2026 SIP Server downtime 3h 5m Vapi SIP, SIP Outbound, Vapi SIP
Started Oct 06, 2026, 09:04 PM UTC· resolved Oct 07, 2026, 12:09 AM UTC
- investigating Oct 06, 2026, 09:04 PM UTC
Outbound SIP Server downtime from 1:55 to 2:07. Currently seeing recovery and the team is monitoring. Impacting outbound calls and call transfers.
- investigating Oct 06, 2026, 09:04 PM UTC
Outbound SIP Server downtime from 1:55 to 2:07, impacting outbound calls and call transfers. Currently seeing recovery, and the team is monitoring closely.
- investigating Oct 06, 2026, 09:29 PM UTC
The root cause has been identified, and the issue has been resolved, with downtime experienced between 1:55 and ending at 2:07
- resolved Oct 07, 2026, 12:09 AM UTC
There will be reactive maintenance on SIP outbound dialing infrastructure, US region Status: Scheduled What is affected: Our SIP infrastructure provider will upgrade the web server/API that controls outbound dialing, as part of remediating the root cause of today's incident. Inbound calls are not affected. When: Tuesday, October 6, 21:00–21:15 PT (04:00–04:15 UTC, Oct 7) What to expect: This work is not expected to be customer-impacting or noticeable. Outbound calls may briefly stall during the window; any impact should last less than 10 minutes. Action needed: None
Minor October 2, 2026 outbound SIP calls are failing 21m SIP Outbound, Vapi SIP
Started Oct 02, 2026, 12:12 PM UTC· resolved Oct 02, 2026, 12:33 PM UTC
- investigating Oct 02, 2026, 12:12 PM UTC
Calls currently failing for SIP and Vapi member outbound. We are investigating root cause and will update shortly.
- investigating Oct 02, 2026, 12:23 PM UTC
We have identified the root cause of the issue and the services are recovering. We are monitoring and will update shortly.
- resolved Oct 02, 2026, 12:33 PM UTC
The issue has been resolved and calls are completing as expected.
Major September 29, 2026 New Vapi Phone Number creation degraded 22h 45m Vapi Numbers Inbound, Vapi Numbers Outbound
Started Sep 29, 2026, 05:16 PM UTC· resolved Sep 30, 2026, 04:01 PM UTC
- investigating Sep 29, 2026, 05:16 PM UTC
We're aware of an issue provisioning new Vapi phone numbers - the team is actively looking into it. Calls to existing numbers and importing numbers from other providers are NOT impacted.
- investigating Sep 29, 2026, 06:55 PM UTC
The team has identified the cause and are actively working on a fix. Creating new Vapi phone numbers remains unavailable; while existing numbers and imported numbers are unaffected.
- investigating Sep 29, 2026, 09:05 PM UTC
We are currently working with our upstream provider to restore new number provisioning. Creating new Vapi phone numbers remains unavailable; existing numbers and imported numbers are unaffected. Next update within the hour or as soon as provisioning is restored.
- investigating Sep 29, 2026, 10:18 PM UTC
No change - we are still awaiting confirmation from our upstream provider to restore new number provisioning. Creating new Vapi phone numbers remains unavailable; existing numbers and imported numbers are unaffected. We will post another update as soon as we have news.
- resolved Sep 30, 2026, 04:01 PM UTC
New number provisioning has been restored as of 3:00 AM PT today. Creating Vapi phone numbers is working normally again. Thank you for your patience.
Major September 18, 2026 Dashboard login is unavailable 10m Vapi Dashboard, Vapi Auth, Vapi Auth, Vapi Dashboard
Started Sep 18, 2026, 11:00 PM UTC· resolved Sep 18, 2026, 11:10 PM UTC
- investigating Sep 18, 2026, 11:00 PM UTC
Our dashboard login provider's service is degraded. Our API remains functional.
- resolved Sep 18, 2026, 11:10 PM UTC
Our login provider has recovered and the Vapi dashboard is fully operational again.
Minor September 13, 2026 [Resolved] Vapi Chat service disruption – Vapi Chat
Started Sep 13, 2026, 06:00 PM UTC· resolved Sep 13, 2026, 06:00 PM UTC
- resolved Sep 13, 2026, 06:00 PM UTC
On Sunday, September 13, 2026, from 8:24 a.m. to 10:55 a.m. Pacific Time, Vapi Chat experienced a service disruption on both daily and weekly channels. During this period, requests to /session and /session/{id} timed out or returned HTTP 504 (Gateway Timeout) and 500 (Internal Server Error) responses, affecting chat session creation, retrieval, and management. Service was restored at 10:55 a.m. Pacific Time. All other services, including voice calls, were unaffected on both channels.
- resolved Sep 13, 2026, 06:00 PM UTC
On Sunday, September 13, 2026, from 8:24 a.m. to 10:55 a.m. Pacific Time, Vapi Chat experienced a service disruption on both daily and weekly channels. During this period, requests to `/session` and `/session/{id}` timed out or returned HTTP 504 (Gateway Timeout) and 500 (Internal Server Error) responses, affecting chat session creation, retrieval, and management. Service was restored at 10:55 a.m. Pacific Time. All other services, including voice calls, were unaffected on both channels.
Minor August 19, 2026 Increased rate of call failures 23h 4m Vapi API, Vapi API [Weekly], Vapi Dashboard, SIP Outbound and 1 more
Started Aug 19, 2026, 06:16 PM UTC· resolved Aug 20, 2026, 05:20 PM UTC
- investigating Aug 19, 2026, 06:16 PM UTC
We're seeing an increased rate of call failures and the team is actively investigating
- resolved Aug 20, 2026, 05:20 PM UTC
Incident Report available at https://drive.google.com/file/d/1ORxSZb8NYgVlmPoqnUEdTmlIua3NSl_k/view
Minor August 12, 2026 CallWebhook issues affecting some web calls – Vapi API
Started Aug 12, 2026, 11:50 AM UTC· resolved Aug 12, 2026, 11:50 AM UTC
- resolved Aug 12, 2026, 11:50 AM UTC
We are investigating an issue affecting webhook behavior for a subset of web calls. Calls using private credentials and dashboard call flows are unaffected. We are deploying a fix and will provide another update once validation is complete.
Minor August 5, 2026 Documentation unavilable. 35m Vapi Docs
Started Aug 05, 2026, 07:55 PM UTC· resolved Aug 05, 2026, 08:30 PM UTC
- investigating Aug 05, 2026, 07:55 PM UTC
Our documentation hosting provider is currently experiencing an issue which is impacting the availability of Vapi documentation and MCP server. In the meantime you may directly view our documentation repo here: https://github.com/VapiAI/docs At this time there is no evidence of impact to the Vapi dashboard, API, or other services.
- resolved Aug 05, 2026, 08:30 PM UTC
Our documentation vendor has resolved their issue and Vapi documentation is now fully available.
Minor August 4, 2026 API Degradation on Daily 39m Vapi API, Vapi Dashboard
Started Aug 04, 2026, 07:41 PM UTC· resolved Aug 04, 2026, 08:20 PM UTC
- investigating Aug 04, 2026, 07:41 PM UTC
We are experiencing API Degradation on the daily channel. The team is actively investigating.
- resolved Aug 04, 2026, 08:20 PM UTC
We have identified the root cause of this issue and implemented a fix. We've seen a full recovery across our systems and are continuing to monitor for any regressions.
Minor July 24, 2026 Elevated API errors - US – Vapi API, Vapi API [Weekly], Vapi SIP, Vapi API [Weekly] and 2 more
Started Jul 24, 2026, 11:44 AM UTC· resolved Jul 24, 2026, 11:44 AM UTC
No vendor updates were posted for this incident.
Major July 16, 2026 Dashboard Access Degredation 17m Vapi Dashboard, Vapi Auth, Vapi Auth
Started Jul 16, 2026, 10:00 AM UTC· resolved Jul 16, 2026, 10:17 AM UTC
No vendor updates were posted for this incident.
Minor July 8, 2026 API Degradation 37m Vapi API, section-192273 (Vapi API)
Started Jul 08, 2026, 08:22 PM UTC· resolved Jul 08, 2026, 08:59 PM UTC
- investigating Jul 08, 2026, 08:22 PM UTC
We observed an increase in API error rates between 12:30 and 1PM PT. Service recovered after 1PM PT. We are investigating the root cause and actively monitoring API health.
Minor July 6, 2026 API Success Rate Degradatio... – Vapi API, section-192273 (Vapi API)
Started Jul 06, 2026, 06:15 PM UTC· resolved Jul 06, 2026, 06:15 PM UTC
No vendor updates were posted for this incident.
Minor July 2, 2026 API degradation 8m Vapi API, section-192273 (Vapi API)
Started Jul 02, 2026, 06:07 PM UTC· resolved Jul 02, 2026, 06:15 PM UTC
No vendor updates were posted for this incident.
Minor June 26, 2026 High latency retrieving cal... 4h 53m Vapi Dashboard, Vapi Call Logs
Started Jun 26, 2026, 07:55 PM UTC· resolved Jun 27, 2026, 12:48 AM UTC
No vendor updates were posted for this incident.
Minor June 24, 2026 Elevated API error rate on ... 47m Vapi API, section-192273 (Vapi API)
Started Jun 24, 2026, 08:12 PM UTC· resolved Jun 24, 2026, 08:59 PM UTC
No vendor updates were posted for this incident.
Minor June 17, 2026 Elevated API error rates 46m Vapi API, Vapi API [Weekly], Vapi API [Weekly], section-192273 (Vapi API)
Started Jun 17, 2026, 01:01 AM UTC· resolved Jun 17, 2026, 01:47 AM UTC
- investigating Jun 17, 2026, 01:01 AM UTC
We are observing elevated error rates across API endpoints in the daily and weekly channels. The team is actively investigating.
Minor June 16, 2026 [Recovered] Elevated API er... – Vapi API, Vapi API [Weekly], Vapi API [Weekly]
Started Jun 16, 2026, 07:17 PM UTC· resolved Jun 16, 2026, 07:17 PM UTC
No vendor updates were posted for this incident.
Minor June 3, 2026 Increased rate of call fail... 51m Vapi API, Vapi API [Weekly], Vapi API [Weekly]
Started Jun 03, 2026, 12:40 PM UTC· resolved Jun 03, 2026, 01:31 PM UTC
No vendor updates were posted for this incident.
Minor June 2, 2026 Dashboard Errors 31m Vapi Dashboard
Started Jun 02, 2026, 11:11 PM UTC· resolved Jun 02, 2026, 11:42 PM UTC
- investigating Jun 02, 2026, 11:11 PM UTC
We are investigating reports of errors loading the dashboard affecting customers on our Weekly channel. Our team is actively working to determine the root cause and will provide the next update within 30 minutes or sooner.
Minor May 29, 2026 Dashboard Errors 7m Vapi Dashboard
Started May 29, 2026, 03:51 AM UTC· resolved May 29, 2026, 03:58 AM UTC
No vendor updates were posted for this incident.
Minor May 28, 2026 Increased Call Failure Rates 54m Vapi API, Vapi API [Weekly]
Started May 28, 2026, 10:14 AM UTC· resolved May 28, 2026, 11:08 AM UTC
No vendor updates were posted for this incident.