Is Vapi Down Right Now? Live Vapi Status & Outages | IsDown incident

Elevated Error Rates with S...

Minor Resolved View vendor source →

Is Vapi Down Right Now? Live Vapi Status & Outages | IsDown experienced a minor incident on April 2, 2026 affecting Providers (Soniox), lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 02, 2026, 11:30 AM UTC
Resolved
Apr 02, 2026, 11:30 AM UTC
Duration
Detected by Pingoru
Apr 02, 2026, 11:30 AM UTC

Affected components

Providers (Soniox)

Update timeline

  1. resolved Apr 02, 2026, 11:30 AM UTC

    We are currently observing elevated error rates affecting calls that use the Soniox transcriber. Impacted calls may terminate unexpectedly with the ended reason call.in-progress.error-vapifault-soniox-transcriber-failed. While we work to resolve this, we recommend switching to an alternative transcriber or configuring a transcriber fallback plan to ensure call continuity. You can set up fallbacks by following the guide here: https://docs.vapi.ai/customization/transcriber-fallback-plan We are actively monitoring the situation and will provide updates as more information becomes available.