Is Vapi Down Right Now? Live Vapi Status & Outages | IsDown incident

Degraded Performance on Inb...

Minor Resolved View vendor source →
Started
Apr 16, 2026, 02:45 PM UTC
Resolved
Apr 16, 2026, 05:00 PM UTC
Duration
2h 15m
Detected by Pingoru
Apr 16, 2026, 02:45 PM UTC

Affected components

Vapi Numbers InboundSIP InboundTwilio InboundTelnyx InboundVonage Inbound

Update timeline

  1. investigating Apr 16, 2026, 02:45 PM UTC

    We are investigating reports of degraded performance affecting a subset of calls. Our team is actively working to determine the root cause and will provide updates as we learn more.

  2. resolved Apr 16, 2026, 05:00 PM UTC

    We have now resolved this incident. Between ~7:30AM PT and ~9:30AM PT, a new query pattern caused database slowness that increased API latency and led to dropped inbound calls with certain providers. We mitigated by rolling back the deployment and are following up with a deeper review of the query change.

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