Degraded Transaction Processing

Update timeline

1. investigating Mar 08, 2026, 02:12 PM UTC

   We are currently investigating an issue causing transaction processing failures. Our engineers are working to investigate and resolve the issue.

2. identified Mar 08, 2026, 03:01 PM UTC

   We have identified the issue relating to degraded transaction processing and have narrowed the impact to transactions processed on TSYS. Transactions performed on the affected processor may experience funding delays as a result. Our team is currently investigating solutions to ensure minimal impact. We will continue to provide updates as more information becomes available.

3. monitoring Mar 08, 2026, 03:22 PM UTC

   A fix has been implemented and we are monitoring to confirm all services are stable.

4. resolved Mar 08, 2026, 03:35 PM UTC

   Engineers have resolved and confirmed the impacted services are operational and stable. Merchants processing on TSYS with settlement scheduled during the 2:30 AM ET settlement job will experience settlement at an alternate time. All other transaction processing is now functioning normally.