Vantiv experienced a notice incident on August 28, 2026 affecting Transaction API, lasting 1h 18m. The incident has been resolved; the full update timeline is below.
Affected components
Transaction API
Update timeline
- investigating Aug 28, 2026, 03:36 AM UTC
Engineers are monitoring connectivity issues to the gateway. Errors and longer transaction times occurred from 22:05 - 22:30 CDT
- monitoring Aug 28, 2026, 04:20 AM UTC
Engineers are monitoring connectivity issues to the gateway. Errors and longer transaction times occurred from 22:05 - 23:00 CDT
- resolved Aug 28, 2026, 04:55 AM UTC
We have seen no further connectivity issues to the gateway. Errors and longer transaction times occurred from 22:20-23:15 CDT.