Voip Failed to Establish Error

Update timeline

1. investigating Feb 04, 2026, 12:30 AM UTC

   We are currently investigating reports of Failed to Establish Error on our Voip system. Our engineers are working to identify root cause

2. investigating Feb 04, 2026, 12:56 AM UTC

   Our engineers are still investigating the root cause of this issue with our VOIP services. We are engaged with the team and are working towards a resolution. We apologize for any inconvenience this may cause. We appreciate your continued patience.

3. monitoring Feb 04, 2026, 01:14 AM UTC

   We are getting reports that our VOIP services issue with Failed to Establish has been resolved. We will continue to monitor. We thank you all for your patience and understanding and we sincerly apologize for any inconvience this has caused.

4. resolved Feb 04, 2026, 01:33 AM UTC

   The service disruption has been resolved, and systems are currently operating normally. Our initial investigation indicates the outage may have been caused by an issue with a downstream carrier. We are awaiting final confirmation from the provider and will share additional details as soon as they are available. Thank you for your patience and understanding.