Vanco incident

GivePlus Online and Mobile outage

Resolved after 2 hours 37 minutes, affecting GivePlus, on June 3, 2021.

monitoring Jun 03, 2021, 08:20 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jun 03, 2021, 05:52 PM UTC
Resolved
Jun 03, 2021, 08:30 PM UTC
Duration
2h 37m
Detected by Pingoru
Jun 03, 2021, 05:52 PM UTC

Affected components

GivePlus

Update timeline

  1. investigating Jun 03, 2021, 05:52 PM UTC

    We are currently investigating this issue.

  2. investigating Jun 03, 2021, 06:42 PM UTC

    We are continuing to investigate this issue.

  3. identified Jun 03, 2021, 08:19 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Jun 03, 2021, 08:20 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jun 03, 2021, 08:30 PM UTC

    This incident has been resolved.

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