Resolved after 1 hour 7 minutes, affecting Pay API, on August 4, 2021.
Worldpay appears to be processing transactions again, but we are continuing to monitor the situation.
Affected components
Pay API
Update timeline
- identified Aug 04, 2021, 02:10 PM UTC
CXP has started receiving 502 errors from WorldPay while attempting to process transactions starting at roughly 8:00 am this morning.We are investigating. WorldPay has just confirmed it is an issue on their side starting at 7:57 am
- monitoring Aug 04, 2021, 02:47 PM UTC
Worldpay appears to be processing transactions again, but we are continuing to monitor the situation.
- resolved Aug 04, 2021, 03:17 PM UTC
This incident has been resolved
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