VALR incident

Unscheduled downtime

Major Resolved View vendor source →

VALR experienced a major incident on November 4, 2023 affecting API and VALR.COM, lasting 1h 29m. The incident has been resolved; the full update timeline is below.

Started
Nov 04, 2023, 01:25 PM UTC
Resolved
Nov 04, 2023, 02:55 PM UTC
Duration
1h 29m
Detected by Pingoru
Nov 04, 2023, 01:25 PM UTC

Affected components

APIVALR.COM

Update timeline

  1. investigating Nov 04, 2023, 01:29 PM UTC

    A technical error was detected with our services which has caused the exchange to enter read only mode. We are currently investigating.

  2. identified Nov 04, 2023, 01:33 PM UTC

    We have corrected the error and the exchange has been brought out of read only mode.

  3. monitoring Nov 04, 2023, 02:31 PM UTC

    A fix has been implemented and we are monitoring.

  4. resolved Nov 04, 2023, 02:55 PM UTC

    This incident has been resolved.