VALR experienced a minor incident on March 26, 2025 affecting Fiat Deposits, lasting 5d 22h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Mar 26, 2025, 07:52 AM UTC
USDC minting is still delayed with our banking partner. We are in constant contact with them to alleviate the backlog. We sincerely appreciate your patience and understanding while we work to resolve this
- identified Mar 28, 2025, 09:23 AM UTC
Our banking partner has made progress in resolving the issue. Minting of USDC remains delayed while they work on this. We anticipate the backlog will be cleared by Monday evening.
- identified Mar 31, 2025, 03:09 PM UTC
We have made further progress with our banking partner and expect to resolve this case over the next 24 hours. Due to the large backlog USDC deposits via wire may continue to experience slower than usual service over the next 48 hours.
- resolved Apr 01, 2025, 06:29 AM UTC
Issue resolved. USDC deposits via wire are now functioning as per normal. Thank you for your patience and apologies for the inconvenience.