VALR incident

Delay with deposits and withdrawals on Base

Notice Resolved View vendor source →

VALR experienced a notice incident on May 14, 2025 affecting Crypto Deposits and Crypto Withdrawals, lasting 6h 37m. The incident has been resolved; the full update timeline is below.

Started
May 14, 2025, 06:25 AM UTC
Resolved
May 14, 2025, 01:02 PM UTC
Duration
6h 37m
Detected by Pingoru
May 14, 2025, 06:25 AM UTC

Affected components

Crypto DepositsCrypto Withdrawals

Update timeline

  1. investigating May 14, 2025, 06:25 AM UTC

    We are currently investigating a delay for deposits and withdrawals on the base network.

  2. investigating May 14, 2025, 06:25 AM UTC

    We are continuing to investigate this issue.

  3. identified May 14, 2025, 06:34 AM UTC

    Some deposits may be delayed in detection. if you are impacted please open a support ticket.

  4. resolved May 14, 2025, 01:02 PM UTC

    This incident has been resolved.