VALR incident

Delay with RTC deposit allocations

Minor Resolved View vendor source →

VALR experienced a minor incident on July 18, 2025 affecting Fiat Deposits, lasting 19h 29m. The incident has been resolved; the full update timeline is below.

Started
Jul 18, 2025, 10:03 AM UTC
Resolved
Jul 19, 2025, 05:32 AM UTC
Duration
19h 29m
Detected by Pingoru
Jul 18, 2025, 10:03 AM UTC

Affected components

Fiat Deposits

Update timeline

  1. investigating Jul 18, 2025, 10:03 AM UTC

    We are experiencing delays in receiving ZAR deposits due to degraded performance with our banking partners, customers making real time clearing (RTC) payments may experience unusual delays currently.

  2. resolved Jul 19, 2025, 05:32 AM UTC

    This incident has been resolved.