VALR incident

Delayed SMS and Email messages

Notice Resolved View vendor source →

VALR experienced a notice incident on October 20, 2025, lasting 3h 13m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 10:04 AM UTC
Resolved
Oct 20, 2025, 01:17 PM UTC
Duration
3h 13m
Detected by Pingoru
Oct 20, 2025, 10:04 AM UTC

Update timeline

  1. monitoring Oct 20, 2025, 10:04 AM UTC

    Expect possible delays on SMS and transactional email updates. This is due to an AWS outage affecting some partner services

  2. resolved Oct 20, 2025, 01:17 PM UTC

    The AWS outage appears to have been resolved