VALR experienced a notice incident on December 10, 2025, lasting 33m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Dec 10, 2025, 01:58 PM UTC
There is currently an incident that is impacting the availability of the VALR 2FA service. We are working to resolve the issue now.
- identified Dec 10, 2025, 02:20 PM UTC
The cause of the issue has been identified and we are in the process of restoring service
- monitoring Dec 10, 2025, 02:21 PM UTC
The issue has been addressed in the MFA service. Should you still have issues, please contact VALR support.
- resolved Dec 10, 2025, 02:32 PM UTC
This incident has been resolved.