VALR incident

Delays in ZAR withdrawals

Major Resolved View vendor source →

VALR experienced a major incident on April 29, 2026 affecting Fiat Withdrawals, lasting 2h 18m. The incident has been resolved; the full update timeline is below.

Started
Apr 29, 2026, 08:38 AM UTC
Resolved
Apr 29, 2026, 10:56 AM UTC
Duration
2h 18m
Detected by Pingoru
Apr 29, 2026, 08:38 AM UTC

Affected components

Fiat Withdrawals

Update timeline

  1. investigating Apr 29, 2026, 08:38 AM UTC

    We are currently experiencing delays with ZAR EFT and RTC withdrawals due to a processing issue with our banking partner. Instant (PayShap) withdrawals are not affected and continue to operate normally. Our team is actively working to resolve this and will provide updates as more information becomes available.

  2. resolved Apr 29, 2026, 10:56 AM UTC

    This incident has been resolved.