Ongoing since 03:29 PM UTC, affecting Validis UK and Validis CA and 1 more.
We are currently aware of an issue where some customers may be experiencing timeouts when navigating the portal or generating reports. Our technical team are investigating as a matter of urgency. We will continue to provide you updates via this status page. We apologise for any inconvenience caused.
Affected components
Update timeline
- investigating Nov 05, 2026, 03:29 PM UTC
We are currently aware of an issue where some customers may be experiencing timeouts when navigating the portal or generating reports. Our technical team are investigating as a matter of urgency. We will continue to provide you updates via this status page. We apologise for any inconvenience caused.
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