Validis incident

Validis UK: Sage Business Cloud Processing issue.

Minor Resolved View vendor source →

Validis experienced a minor incident on December 18, 2025 affecting Validis UK and Sage Business Cloud, lasting 3d 20h. The incident has been resolved; the full update timeline is below.

Started
Dec 18, 2025, 01:14 PM UTC
Resolved
Dec 22, 2025, 09:47 AM UTC
Duration
3d 20h
Detected by Pingoru
Dec 18, 2025, 01:14 PM UTC

Affected components

Validis UKSage Business Cloud

Update timeline

  1. investigating Dec 18, 2025, 01:14 PM UTC

    We are currently aware of an issue where some customers are affected by data processing for the Sage Business Cloud connector. Our technical team are investigating this as a matter of urgency. We will continue to provide you updates via this status page. We apologies for any inconvenience caused.

  2. monitoring Dec 19, 2025, 10:14 AM UTC

    A fix has been implemented to address the issue. We are monitoring for stability in the platform.

  3. resolved Dec 22, 2025, 09:47 AM UTC

    This incident has been resolved.