Validis experienced a minor incident on July 17, 2026 affecting Validis UK, lasting 7h 24m. The incident has been resolved; the full update timeline is below.
Affected components
Validis UK
Update timeline
- investigating Jul 17, 2026, 09:56 AM UTC
We are currently aware of an issue where some admin users are unable to access the reconciliation parameters. Our technical team are investigating as a matter of urgency. We will continue to provide you updates via this status page. We apologise for any inconvenience caused.
- identified Jul 17, 2026, 11:28 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Jul 17, 2026, 05:21 PM UTC
We have deployed a fix to address the issue.