Validis experienced a minor incident on June 22, 2026 affecting Validis UK and Xero - Accounting API, lasting 2d 21h. The incident has been resolved; the full update timeline is below.
Affected components
Validis UKXero - Accounting API
Update timeline
- investigating Jun 22, 2026, 11:26 AM UTC
We are currently aware of an issue where some customers are unable to proceed with Xero uploads and receive an invalid scope error from xero. Our technical team are investigating as a matter of urgency. We will continue to provide you updates via this status page. We apologise for any inconvenience caused.
- investigating Jun 23, 2026, 08:32 AM UTC
We are continuing to investigate the issue.
- identified Jun 24, 2026, 09:30 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 24, 2026, 02:01 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 25, 2026, 08:37 AM UTC
This incident has been resolved.