Resolved after 3 hours 40 minutes, affecting Websites (VALD Hub), on April 4, 2024.
We are confident that this issue is now fully resolved for all users. If you continue to experience any problems with test uploads or other online functionalities, please contact our technical support team. Thank you.
Affected components
Update timeline
- investigating Apr 04, 2024, 01:20 AM UTC
Users geographically close to the East US Azure data region may experience difficulties uploading tests and using some online functionalities. The team is monitoring the situation and is awaiting an update from Microsoft for more information. While we await more information, you can conduct offline testing using the following resources: Using ForceDecks offline -- VALD Knowledge Base Using your ForceFrame offline -- VALD Knowledge Base Using your NordBord offline -- VALD Knowledge Base Using DynaMo offline -- VALD Knowledge Base Using SmartSpeed Plus offline -- VALD Knowledge Base Using SmartSpeed offline -- VALD Knowledge Base
- resolved Apr 04, 2024, 05:00 AM UTC
We are confident that this issue is now fully resolved for all users. If you continue to experience any problems with test uploads or other online functionalities, please contact our technical support team. Thank you.
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