Resolved after 56 minutes, affecting Dashboard, on July 31, 2023.
The issue has been addressed, and a fix has been successfully implemented. As a result, the dashboard has been restored to its normal state. We are currently monitoring the situation to ensure everything remains stable.
Affected components
Update timeline
- investigating Jul 31, 2023, 08:08 AM UTC
We are currently investing an issue with the UXCam dashboard (app.uxcam.com) not serving requests.
- identified Jul 31, 2023, 08:11 AM UTC
We have identified the issue with one of our data infrastructures. Our team is already working on the fix.
- identified Jul 31, 2023, 08:32 AM UTC
We are actively working on the solution, and progress has been made in restoring the dashboard to a partial state. However, some issues still remain. Our team is dedicated to resolving these problems and returning the dashboard to its normal functioning state.
- monitoring Jul 31, 2023, 08:39 AM UTC
The issue has been addressed, and a fix has been successfully implemented. As a result, the dashboard has been restored to its normal state. We are currently monitoring the situation to ensure everything remains stable.
- resolved Jul 31, 2023, 09:05 AM UTC
This incident has been resolved.
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