Resolved after 1 hour 42 minutes, affecting Session Processing and Dashboard, on September 29, 2023.
All the delayed sessions have been processed. Everything is now in a normal operational state.
Affected components
Session ProcessingDashboard
Update timeline
- investigating Sep 29, 2023, 01:51 AM UTC
We are facing a session processing delay and we are currently investigating the issue.
- identified Sep 29, 2023, 02:09 AM UTC
A partial AWS outage caused this. We don't expect any loss of sessions due to this incident.
- monitoring Sep 29, 2023, 03:03 AM UTC
The delayed sessions have started to get processed. We are monitoring the situation as it gradually returns to its usual operational state.
- resolved Sep 29, 2023, 03:34 AM UTC
All the delayed sessions have been processed. Everything is now in a normal operational state.
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