Resolved after 3 hours 8 minutes, affecting Session Processing, on September 9, 2024.
The fix has been successfully deployed, and sessions are now processing at the normal rate. However, it will take approximately 20 to 25 minutes for the backlog of sessions to be fully processed. We are closely monitoring the situation and will provide updates as needed.
Affected components
Update timeline
- identified Sep 09, 2024, 12:36 PM UTC
We are currently experiencing delays in session processing. However, no sessions have been lost, and all data remains intact.
- identified Sep 09, 2024, 12:37 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Sep 09, 2024, 12:39 PM UTC
The fix has been successfully deployed, and sessions are now processing at the normal rate. However, it will take approximately 20 to 25 minutes for the backlog of sessions to be fully processed. We are closely monitoring the situation and will provide updates as needed.
- resolved Sep 09, 2024, 03:45 PM UTC
This incident has been resolved.
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