Resolved after 23 hours 36 minutes, affecting Patent Center (PC), on December 3, 2024.
Degraded performance
Affected components
Update timeline
- investigating Dec 03, 2024, 08:07 PM UTC
Currently, the system that provides the documents is experiencing processing delays. Some Patent Center users are seeing a “file is corrupt” message after downloading newly filed documents or downloading the e-Office Action “eGrant day-of Notification” document. Please wait at least 1 hour before contacting the EBC regarding your newly filed documents, and at least 4 hours for users who are unable to download the eGrant day-of Notification document. The USPTO Technical Teams are working to resolve the issue.
- investigating Dec 04, 2024, 07:34 PM UTC
Degraded performance
- resolved Dec 04, 2024, 07:36 PM UTC
Resolved
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