USPTO incident

Contact Centers Call Issue

Resolved after 2 hours 58 minutes, on March 10, 2025.

investigating Mar 10, 2025, 10:17 PM UTC

Degraded performance

Started
Mar 10, 2025, 09:59 PM UTC
Resolved
Mar 11, 2025, 12:57 AM UTC
Duration
2h 58m
Detected by Pingoru
Mar 10, 2025, 09:59 PM UTC

Update timeline

  1. investigating Mar 10, 2025, 10:15 PM UTC

    The USPTO public-facing contact centers are having issues that are affecting the ability to answer calls. The Support teams are troubleshooting. Please leave a voicemail at 571-272-1000, or send an email to [email protected] .

  2. investigating Mar 10, 2025, 10:15 PM UTC

    Degraded performance

  3. investigating Mar 10, 2025, 10:16 PM UTC

    Degraded performance

  4. investigating Mar 10, 2025, 10:17 PM UTC

    Degraded performance

  5. resolved Mar 11, 2025, 12:57 AM UTC

    Resolved

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