USPTO incident

Payment Card Processing Outage

Resolved after 14 hours 29 minutes, on January 28, 2026.

investigating Jan 28, 2026, 11:16 PM UTC

Currently, Pay.gov is experiencing an unexpected outage affecting card payment processing. The Pay.gov teams are actively engaged in finding a resolution. Agencies will receive an email notice once production operations have been fully restored, and services are available for general use.

Started
Jan 28, 2026, 11:15 PM UTC
Resolved
Jan 29, 2026, 01:45 PM UTC
Duration
14h 29m
Detected by Pingoru
Jan 28, 2026, 11:15 PM UTC

Update timeline

  1. investigating Jan 28, 2026, 11:16 PM UTC

    Currently, Pay.gov is experiencing an unexpected outage affecting card payment processing. The Pay.gov teams are actively engaged in finding a resolution. Agencies will receive an email notice once production operations have been fully restored, and services are available for general use.

  2. resolved Jan 29, 2026, 01:45 PM UTC

    Resolved

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