Userpilot experienced a minor incident on June 12, 2025 affecting Current status by service (Event Ingestion (US - Enterprise)) and Current status by service (Event Ingestion (EU)) and 1 more component, lasting 1h 58m. The incident has been resolved; the full update timeline is below.
Affected components
Current status by service (Event Ingestion (US - Enterprise))Current status by service (Event Ingestion (EU))Current status by service (Event Ingestion (US - Standard))Current status by service (Web Application)Current status by service (Web Application & Chrome Extension APIs)
Update timeline
- investigating Jun 12, 2025, 07:28 PM UTC
We are experiencing service degradation impacting the following areas: Google Social SSO Intermittent issues with content/UI loading in Flows, Spotlight, and Banners. We apologize for the inconvenience. Thank you for your patience and trust.
- investigating Jun 12, 2025, 09:26 PM UTC
All services are now fully operational and stable. We have observed no further issues and will continue to monitor to ensure continued performance.