Userpilot experienced a minor incident on January 29, 2025 affecting Current status by service (Web Application), lasting 13m. The incident has been resolved; the full update timeline is below.
Affected components
Current status by service (Web Application)
Update timeline
- investigating Jan 29, 2025, 12:38 PM UTC
Userpilot Web app is experiencing service degradation due to AWS Cloudfront operational issue. Customers might be getting random 404 errors when accessing the web app. We’re working on monitoring the current status and trying to find any possible mitigations.
- resolved Jan 29, 2025, 12:51 PM UTC
Thank you for your patience. We've confirmed connectivity has returned to expected levels, and there should no longer be an issue connecting to Userpilot Dashboard.