Resolved after 4 hours 46 minutes, on April 8, 2018.
A fix has been implemented and we are monitoring the results.
Update timeline
- identified Apr 08, 2018, 02:41 PM UTC
An upstream compute provider is experiencing network connectivity issues in their NYC data center(s), impacting our ability to reliably capture from these locations and against sites hosted in these locations. At this time we are monitoring the situation.
- monitoring Apr 08, 2018, 05:44 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 08, 2018, 07:27 PM UTC
This incident has been resolved.
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