URL2PNG incident
slow capture times being experienced on beta.url2png.com
Resolved after 1 day 14 hours, affecting API - Beta, on January 28, 2019.
This incident was resolved somewhat prior, but beta continued to experience infrequent network related issues. At this time we are seeing more stable capture traffic patterns. Customers are advised to move production traffic away from the beta endpoint and reach out to support about any blocking issues related to rendering or beta-specific features.
Affected components
Update timeline
- investigating Jan 28, 2019, 09:57 PM UTC
Our upstream provider is experiencing compute/network outages in regions important to this service end point (beta). We have launched additional capacity in other unaffected regions, but are still investigating and seeing network related impacts across regions.
- monitoring Jan 29, 2019, 02:47 AM UTC
We are still seeing some infrequent networking issues, but capture times have returned to normal.
- resolved Jan 30, 2019, 12:31 PM UTC
This incident was resolved somewhat prior, but beta continued to experience infrequent network related issues. At this time we are seeing more stable capture traffic patterns. Customers are advised to move production traffic away from the beta endpoint and reach out to support about any blocking issues related to rendering or beta-specific features.
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