Resolved after 10 hours 17 minutes, affecting API - Legacy, on October 22, 2019.
Making as resolved at this time. We will post an additional update once public statements are available from AWS on their ongoing DNS challenges today. - https://news.ycombinator.com/item?id=21327980
Affected components
Update timeline
- investigating Oct 22, 2019, 12:21 PM UTC
Some request types are experiencing an elevated rate of 500s. Initial evidence points to transient upstream connectivity issues, but we are investigating as current status updates from AWS/DigitalOcean do not account for our regions at this time.
- identified Oct 22, 2019, 12:40 PM UTC
The issue has been identified and a fix is being implemented.
- identified Oct 22, 2019, 04:28 PM UTC
Related upstream event: https://status.digitalocean.com/incidents/1z3kmlvz69v6
- identified Oct 22, 2019, 07:40 PM UTC
We are continuing to work on a fix for this issue.
- identified Oct 22, 2019, 07:45 PM UTC
The upstream dns/network issue has gotten considerably worse. At this time we have deployed a fleet wide work around. Error rates should continue to drop with this in place. We are actively monitoring the situation and will update as we deploy any additional resolutions.
- monitoring Oct 22, 2019, 07:53 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 22, 2019, 10:38 PM UTC
Making as resolved at this time. We will post an additional update once public statements are available from AWS on their ongoing DNS challenges today. - https://news.ycombinator.com/item?id=21327980
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