URL2PNG incident

aggressive rate limiting is impacting some customers

Minor Resolved View vendor source →

URL2PNG experienced a minor incident on January 17, 2026 affecting API - Capture, lasting 7h 44m. The incident has been resolved; the full update timeline is below.

Started
Jan 17, 2026, 12:36 PM UTC
Resolved
Jan 17, 2026, 08:21 PM UTC
Duration
7h 44m
Detected by Pingoru
Jan 17, 2026, 12:36 PM UTC

Affected components

API - Capture

Update timeline

  1. identified Jan 17, 2026, 12:36 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Jan 17, 2026, 02:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 17, 2026, 08:21 PM UTC

    This incident is marked as resolved. We will continue monitoring for unexpected rate limiting events over the next days. If you feel your traffic is being impacted, please pro-actively reach out to support.