Urban Sharing incident

Issue with SIM connectivity provider

Minor

Ongoing since 03:00 PM UTC, affecting Vehicle Communications (Segway Air Protocol) and Vehicle Communications (Omni) and 1 more.

identified Oct 27, 2026, 03:00 PM UTC

We are investigating an issue with connectivity to and from devices in certain cities. It has been identified as being a problem with one particular provider, and we are working with them to restore it as soon as possible.

Started
Oct 27, 2026, 03:00 PM UTC
Resolved
Ongoing
Duration
● 1h 8m
Detected by Pingoru
Oct 27, 2026, 03:00 PM UTC

Affected components

Vehicle Communications (Segway Air Protocol)Vehicle Communications (Omni)Systems (MEVO)Systems (LOVÉLO libre-service)Systems (Tampereen kaupunkipyörät)Systems (MolBubi)

Update timeline

  1. identified Oct 27, 2026, 03:00 PM UTC

    We are investigating an issue with connectivity to and from devices in certain cities. It has been identified as being a problem with one particular provider, and we are working with them to restore it as soon as possible.

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