Urban Sharing incident

Segway/Omni connectivity outage

Resolved after 18 hours 45 minutes, on December 19, 2025.

identified Dec 19, 2025, 01:00 AM UTC

There are connectivity problems on the side of local network provider and a majority of Segway bikes, and a smaller amount of Omni, are offline. We are continuing to monitor and investigate..

Started
Dec 19, 2025, 01:00 AM UTC
Resolved
Dec 19, 2025, 07:45 PM UTC
Duration
18h 45m
Detected by Pingoru
Dec 19, 2025, 01:00 AM UTC

Update timeline

  1. identified Dec 19, 2025, 01:00 AM UTC

    There are connectivity problems on the side of local network provider and a majority of Segway bikes, and a smaller amount of Omni, are offline. We are continuing to monitor and investigate..

  2. resolved Dec 19, 2025, 07:45 PM UTC

    The local network operator problems have been resolved..

Your product runs on more than Urban Sharing

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →