Urban Sharing incident

Linka IOT Communication Outage

Resolved after 39 minutes, on September 23, 2024.

monitoring Sep 23, 2024, 07:17 AM UTC

Linka has implemented a fix and we're receiving traffic again. We expect normal operations for all bikes to resume over the course of the next 15 minutes..

Started
Sep 23, 2024, 07:01 AM UTC
Resolved
Sep 23, 2024, 07:41 AM UTC
Duration
39m
Detected by Pingoru
Sep 23, 2024, 07:01 AM UTC

Update timeline

  1. identified Sep 23, 2024, 07:01 AM UTC

    We're currently not receiving any telemetry from Linka IOT's, causing bikes with Linka controllers to become unresponsive and unavailable for use. We're working with Linka to resolve this. System affected: Oslo.

  2. monitoring Sep 23, 2024, 07:17 AM UTC

    Linka has implemented a fix and we're receiving traffic again. We expect normal operations for all bikes to resume over the course of the next 15 minutes..

  3. resolved Sep 23, 2024, 07:41 AM UTC

    This incident has been resolved..

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