Urban Sharing Outage History

Urban Sharing is up right now

Urban Sharing had 15 outages in the last 2 years totaling 14h 17m of downtime — averaging 0.6 incidents per month.

There were 15 Urban Sharing outages since October 25, 2024 totaling 14h 17m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.urbansharing.com

Major October 5, 2026

Disruption in core platform services

Detected by Pingoru
Oct 05, 2026, 10:51 PM UTC
Resolved
Oct 06, 2026, 05:04 AM UTC
Duration
6h 13m
Affected: Vehicle Communications (UrbanSharing Controller v2)Urban Crew (Dispatch Console)Urban Fleet (Backend Services)Vehicle Communications (Segway Air Protocol)Urban Crew (Crew API)Urban Fleet (Admin Console)Vehicle Communications (Omni)Urban Crew (Suggestion Engine)Urban Fleet (Operations API)Urban Fleet (MaaS API)Urban Fleet (Webhook Transmitter)Urban Fleet (Public Web)Urban Fleet (GBFS API)Urban Fleet (Smart Stations)Urban Fleet (Rider API)Urban Fleet (Fleet API)Urban Fleet (MDS API)Urban Fleet (TOMP API)Urban Fleet (Auth API)
Timeline · 5 updates
  1. investigating Oct 05, 2026, 10:51 PM UTC

    Certain core platform services are not responding to requests and failing to maintain availability.

  2. investigating Oct 05, 2026, 11:45 PM UTC

    We are still investigating solutions to remedy the disruption.

  3. identified Oct 06, 2026, 01:14 AM UTC

    We have identified the cause and are working on restoring our services.

  4. identified Oct 06, 2026, 04:02 AM UTC

    We are continuing to work on a fix for this incident.

  5. resolved Oct 06, 2026, 05:04 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 24, 2026

System instability

Detected by Pingoru
Jun 24, 2026, 12:59 PM UTC
Resolved
Jun 24, 2026, 01:15 PM UTC
Duration
15m
Affected: Systems (Oslo Bysykkel)Systems (Bergen Bysykkel)Urban Fleet (Backend Services)Systems (Trondheim Bysykkel)Systems (Milan BikeMi)Systems (Verona Bike)Systems (MEVO)Systems (LOVÉLO libre-service)Systems (Tampereen kaupunkipyörät)Systems (London Green Quarter)Systems (Oslo Bysykkel)Systems (BiciPalma)Systems (LOVÉLO libre-service)Systems (Milan bikeMi)Systems (RowerMevo)
Timeline · 2 updates
  1. investigating Jun 24, 2026, 12:59 PM UTC

    We're investigating issues with long running and failed requests across the platform.

  2. resolved Jun 24, 2026, 01:15 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 3, 2026

Loss of connectivity to Stations

Detected by Pingoru
Jun 03, 2026, 02:30 AM UTC
Resolved
Jun 03, 2026, 09:50 AM UTC
Duration
7h 20m
Affected: Systems (Oslo Bysykkel)Urban Fleet (Smart Stations)
Timeline · 2 updates
  1. identified Jun 03, 2026, 02:30 AM UTC

    A small subset of stations in Oslo has lost connectivity. Our network partner is actively working on a resolution.

  2. resolved Jun 03, 2026, 09:50 AM UTC

    This incident has been resolved by our partner.

Read the full incident report →

Major May 7, 2026

System unavailability

Detected by Pingoru
May 07, 2026, 06:55 AM UTC
Resolved
May 07, 2026, 07:00 AM UTC
Duration
4m
Affected: Systems (Oslo Bysykkel)Systems (Bergen Bysykkel)Urban Crew (Dispatch Console)Urban Fleet (Backend Services)Urban Crew (Crew API)Systems (Trondheim Bysykkel)Systems (Milan BikeMi)Urban Crew (Suggestion Engine)Systems (Verona Bike)Systems (MEVO)Systems (LOVÉLO libre-service)Systems (Tampereen kaupunkipyörät)Systems (London Green Quarter)
Timeline · 2 updates
  1. investigating May 07, 2026, 06:55 AM UTC

    We are currently investigating slow or failing requests across the system.

  2. resolved May 07, 2026, 07:00 AM UTC

    This incident has been resolved.

Read the full incident report →

Major April 30, 2026

System Unavailability

Detected by Pingoru
Apr 30, 2026, 07:20 AM UTC
Resolved
Apr 30, 2026, 07:45 AM UTC
Duration
24m
Affected: Systems (Oslo Bysykkel)Systems (Bergen Bysykkel)Urban Crew (Dispatch Console)Urban Fleet (Backend Services)Urban Crew (Crew API)Systems (Trondheim Bysykkel)Systems (Milan BikeMi)Urban Crew (Suggestion Engine)Systems (Verona Bike)Urban Fleet (Operations API)Systems (MEVO)Systems (LOVÉLO libre-service)Systems (Tampereen kaupunkipyörät)Systems (London Green Quarter)Urban Crew (Crew Analytics API)
Timeline · 2 updates
  1. investigating Apr 30, 2026, 07:20 AM UTC

    We are currently investigating slow or failing requests across the system.

  2. resolved Apr 30, 2026, 07:45 AM UTC

    This incident has been resolved.

Read the full incident report →