Urban Sharing Outage History

Urban Sharing is up right now

Urban Sharing had 6 outages in the last 2 years totaling 6h 57m of downtime — averaging 0.2 incidents per month.

There were 6 Urban Sharing outages since December 19, 2025 totaling 6h 57m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.urbansharing.com

Major October 5, 2026

Disruption in core platform services

Detected by Pingoru
Oct 05, 2026, 10:51 PM UTC
Resolved
Oct 06, 2026, 05:04 AM UTC
Duration
6h 13m
Affected: Vehicle Communications (UrbanSharing Controller v2)Urban Crew (Dispatch Console)Urban Fleet (Backend Services)Vehicle Communications (Segway Air Protocol)Urban Crew (Crew API)Urban Fleet (Admin Console)Vehicle Communications (Omni)Urban Crew (Suggestion Engine)Urban Fleet (Operations API)Urban Fleet (MaaS API)Urban Fleet (Webhook Transmitter)Urban Fleet (Public Web)Urban Fleet (GBFS API)Urban Fleet (Smart Stations)Urban Fleet (Rider API)Urban Fleet (Fleet API)Urban Fleet (MDS API)Urban Fleet (TOMP API)Urban Fleet (Auth API)
Timeline · 5 updates
  1. investigating Oct 05, 2026, 10:51 PM UTC

    Certain core platform services are not responding to requests and failing to maintain availability.

  2. investigating Oct 05, 2026, 11:45 PM UTC

    We are still investigating solutions to remedy the disruption.

  3. identified Oct 06, 2026, 01:14 AM UTC

    We have identified the cause and are working on restoring our services.

  4. identified Oct 06, 2026, 04:02 AM UTC

    We are continuing to work on a fix for this incident.

  5. resolved Oct 06, 2026, 05:04 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 24, 2026

System instability

Detected by Pingoru
Jun 24, 2026, 12:59 PM UTC
Resolved
Jun 24, 2026, 01:15 PM UTC
Duration
15m
Affected: Systems (Oslo Bysykkel)Systems (Bergen Bysykkel)Urban Fleet (Backend Services)Systems (Trondheim Bysykkel)Systems (Milan BikeMi)Systems (Verona Bike)Systems (MEVO)Systems (LOVÉLO libre-service)Systems (Tampereen kaupunkipyörät)Systems (London Green Quarter)Systems (Oslo Bysykkel)Systems (BiciPalma)Systems (LOVÉLO libre-service)Systems (Milan bikeMi)Systems (RowerMevo)
Timeline · 2 updates
  1. investigating Jun 24, 2026, 12:59 PM UTC

    We're investigating issues with long running and failed requests across the platform.

  2. resolved Jun 24, 2026, 01:15 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 3, 2026

Loss of connectivity to Stations

Detected by Pingoru
Jun 03, 2026, 02:30 AM UTC
Resolved
Jun 03, 2026, 02:30 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Jun 03, 2026, 02:30 AM UTC

    Type: Incident Duration: 7 hours and 20 minutes Affected Components: Smart Stations, Oslo Bysykkel Jun 3, 02:30:00 GMT+0 - Identified - A small subset of stations in Oslo has lost connectivity. Our network partner is actively working on a resolution. Jun 3, 09:50:02 GMT+0 - Resolved - This incident has been resolved by our partner.

Read the full incident report →

Major May 7, 2026

System unavailability

Detected by Pingoru
May 07, 2026, 06:55 AM UTC
Resolved
May 07, 2026, 07:00 AM UTC
Duration
4m
Affected: Systems (Oslo Bysykkel)Systems (Bergen Bysykkel)Urban Crew (Dispatch Console)Urban Fleet (Backend Services)Urban Crew (Crew API)Systems (Trondheim Bysykkel)Systems (Milan BikeMi)Urban Crew (Suggestion Engine)Systems (Verona Bike)Systems (MEVO)Systems (LOVÉLO libre-service)Systems (Tampereen kaupunkipyörät)Systems (London Green Quarter)
Timeline · 2 updates
  1. investigating May 07, 2026, 06:55 AM UTC

    We are currently investigating slow or failing requests across the system.

  2. resolved May 07, 2026, 07:00 AM UTC

    This incident has been resolved.

Read the full incident report →

Major April 30, 2026

System Unavailability

Detected by Pingoru
Apr 30, 2026, 07:20 AM UTC
Resolved
Apr 30, 2026, 07:45 AM UTC
Duration
24m
Affected: Systems (Oslo Bysykkel)Systems (Bergen Bysykkel)Urban Crew (Dispatch Console)Urban Fleet (Backend Services)Urban Crew (Crew API)Systems (Trondheim Bysykkel)Systems (Milan BikeMi)Urban Crew (Suggestion Engine)Systems (Verona Bike)Urban Fleet (Operations API)Systems (MEVO)Systems (LOVÉLO libre-service)Systems (Tampereen kaupunkipyörät)Systems (London Green Quarter)Urban Crew (Crew Analytics API)
Timeline · 2 updates
  1. investigating Apr 30, 2026, 07:20 AM UTC

    We are currently investigating slow or failing requests across the system.

  2. resolved Apr 30, 2026, 07:45 AM UTC

    This incident has been resolved.

Read the full incident report →

Major December 28, 2025

Segway/Omni connectivity outage

Detected by Pingoru
Dec 28, 2025, 06:30 PM UTC
Resolved
Dec 28, 2025, 06:30 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Dec 28, 2025, 06:30 PM UTC

    Type: Incident Duration: 2 days and 23 hours Affected Components: Segway Air Protocol, Omni, MEVO Dec 28, 18:30:00 GMT+0 - Monitoring - There are connectivity problems on the side of local network provider and a majority of Segway bikes, and a smaller amount of Omni, are offline. We are continuing to monitor and investigate. Dec 28, 21:15:00 GMT+0 - Monitoring - Most connections have been restored. There are still some unresponsive devices. Dec 31, 17:30:00 GMT+0 - Resolved - Remaining devices are now online.

Read the full incident report →