Upsun Outage History
Upsun is up right nowPingoru has recorded 181 incidents for Upsun: 181 in the last 12 months and 34 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 60 | 474 of 720 (66%) |
| May 2026 | 24 | 744 of 744 (100%) |
| June 2026 | 39 | 720 of 720 (100%) |
| July 2026 | 24 | 681 of 744 (91%) |
| August 2026 | 19 | 15 of 744 (2%) |
| September 2026 | 13 | 159 of 720 (22%) |
| October 2026 | 2 | 261 of 586 (45%) |
Incidents, newest first
Major July 14, 2026 Partial Outage on fr-3.platform.sh 21h 56m Grid Hosting
Started Jul 14, 2026, 01:50 PM UTC· resolved Jul 15, 2026, 11:46 AM UTC
- monitoring Jul 14, 2026, 01:50 PM UTC
Regions: France (fr-3) (fr-3.platform.sh) Components: Grid Hosting Started: Tue, 14 Jul 2026 13:50:09 GMT Updates: Tue, 14 Jul 2026 13:50:09 GMT: We have detected an issue affecting service on fr-3.platform.sh. Our Operations team has been notified and is currently working to restore service. Projects on affected regions may experience unreachable projects and slowness. For the latest updates, follow this incident on our status page. (investigating)
- investigating Jul 14, 2026, 01:50 PM UTC
We have detected an issue affecting service on fr-3.platform.sh. Our Operations team has been notified and is currently working to restore service. Projects on affected regions may experience unreachable projects and slowness. For the latest updates, follow this incident on our status page.
- identified Jul 14, 2026, 02:51 PM UTC
The issue has been identified and a fix is being implemented.
- identified Jul 14, 2026, 05:05 PM UTC
[identified] We have identified issues with the infrastructure provider for this region and are working with them to resolve things.
- monitoring Jul 15, 2026, 11:09 AM UTC
Affected projects have been recovered. We are monitoring the situation.
- resolved Jul 15, 2026, 11:46 AM UTC
All services have now been restored to normal.
- resolved Jul 16, 2026, 05:34 AM UTC
The infrastructure hosts hosting projects in this region have been restarted by the infrastructure provider as a part of scheduled maintenance to install security patches. The sites experienced several short intermittent outages until the maintenance finished. We also had to recover several projects as they were in incorrect state after the host reboot. Customers can now use and access projects and deployments as normal. If you are still experiencing issues with access to your projects, please contact our support team.
Minor July 7, 2026 Some backups are failing in FR-3 region 6d Grid Hosting
Started Jul 07, 2026, 11:54 AM UTC· resolved Jul 13, 2026, 12:37 PM UTC
- monitoring Jul 07, 2026, 11:54 AM UTC
Regions: France (fr-3) (fr-3.platform.sh) Components: Grid Hosting Started: Tue, 07 Jul 2026 11:54:27 GMT Updates: Tue, 07 Jul 2026 11:54:27 GMT: Some backups in FR-3 region are failing and we are currently investigating the root cause. (investigating)
- investigating Jul 07, 2026, 11:54 AM UTC
Some backups in FR-3 region are failing and we are currently investigating the root cause.
- identified Jul 07, 2026, 12:26 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 08, 2026, 01:05 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 13, 2026, 12:37 PM UTC
This incident has been resolved.
Minor July 4, 2026 Partial outage on fr-3.platform.sh 6d 3h Grid Hosting
Started Jul 04, 2026, 02:41 AM UTC· resolved Jul 10, 2026, 06:12 AM UTC
- monitoring Jul 04, 2026, 02:41 AM UTC
Regions: France (fr-3) (fr-3.platform.sh) Components: Grid Hosting Started: Sat, 04 Jul 2026 02:41:41 GMT Updates: Sat, 04 Jul 2026 02:41:41 GMT: Our monitoring has detected some issues affecting some sites hosted on fr-3.platform.sh. Our operations team has been notified and they are investigating the issue. For the latest updates, follow this incident on our status page. (investigating)
- investigating Jul 04, 2026, 02:41 AM UTC
Our monitoring has detected some issues affecting some sites hosted on fr-3.platform.sh. Our operations team has been notified and they are investigating the issue. For the latest updates, follow this incident on our status page.
- investigating Jul 04, 2026, 02:56 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 04, 2026, 03:10 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jul 04, 2026, 07:46 AM UTC
A new issue has been identified and a fix is being implemented.
- monitoring Jul 04, 2026, 08:10 AM UTC
The region is stable and operating normally. We will continue monitoring through the weekend as a precaution and will provide our next update on a weekday unless conditions change.
- monitoring Jul 04, 2026, 09:51 AM UTC
A new issue has been identified and a fix is being implemented.
- monitoring Jul 04, 2026, 10:04 AM UTC
The region is stable and operating normally. We will continue monitoring through the weekend as a precaution and will provide our next update on a weekday unless conditions change.
- monitoring Jul 10, 2026, 06:12 AM UTC
After conducting an extended monitoring period of the FR-3 region, we can confirm that the implemented fix has proven to be effective and has stabilized the region. This incident has been resolved.
- monitoring Jul 10, 2026, 07:05 AM UTC
# What happened Certain infrastructure hosts in the FR-3 region were experiencing issues that adversely affected customers' environments. # Customer impact Between 2026-07-02 11:30 UTC and 2026-07-05 03:30 UTC, some environments and live sites may encounter the following issues: - IO errors during file operations - Occasional significant IO delays # What was done to resolve the incident Our team migrated affected containers to healthy hosts and restored availability.
Minor June 9, 2026 Degraded performance on fr-3.platform.sh 119d 20h
Started Jun 09, 2026, 01:51 PM UTC· resolved Oct 07, 2026, 10:06 AM UTC
- monitoring Jun 09, 2026, 01:51 PM UTC
Regions: France (fr-3) (fr-3.platform.sh) Components: Grid Hosting Started: Tue, 09 Jun 2026 13:51:18 GMT Updates: Tue, 09 Jun 2026 13:51:18 GMT: We have detected an issue affecting service on fr-3.platform.sh. Our Operations team has been notified and is currently working to restore service. Projects on affected regions may experience timeouts operations with the CLI, git and serving traffic. For the latest updates, follow this incident on our status page. (investigating)
Major May 29, 2026 Regional gateway outage on us-3.platform.sh 131d 4h
Started May 29, 2026, 05:54 AM UTC· resolved Oct 07, 2026, 10:06 AM UTC
- monitoring May 29, 2026, 05:54 AM UTC
Regions: United States - West (us-3) (us-3.platform.sh) Components: Grid Hosting Started: Fri, 29 May 2026 05:54:07 GMT Updates: Fri, 29 May 2026 05:54:07 GMT: Our monitoring has detected serious issues with our cloud infrastructure provider which affect all sites hosted on us-3.platform.sh. Our operations team has been notified and they are investigating the issue with our provider. For the latest updates, follow this incident on our status page. (identified)
Major May 12, 2026 Console Outage 147d 18h
Started May 12, 2026, 03:32 PM UTC· resolved Oct 07, 2026, 10:06 AM UTC
- monitoring May 12, 2026, 03:32 PM UTC
Regions: Core Systems (core-systems) Components: Console Started: Tue, 12 May 2026 15:32:34 GMT Updates: Tue, 12 May 2026 15:32:34 GMT: We have detected an issue affecting the Console, which is currently returning "Minified React error" errors. Our engineering team is actively working to restore service. Please note that the CLI and API appear unaffected. Additionally, live sites are also not impacted. The current errors only impact Console usage. For the latest updates, follow this incident on our status page. (investigating)
Minor May 8, 2026 Emergency maintenance 55d 9h
Started May 08, 2026, 09:46 AM UTC· resolved Jul 02, 2026, 07:38 PM UTC
- monitoring May 08, 2026, 09:46 AM UTC
Regions: Australia (au) (au.platform.sh), Australia (au-2) (au-2.platform.sh), Canada (ca-1) (ca-1.platform.sh), Switzerland (ch-1) (ch-1.platform.sh), Germany (de-2) (de-2.platform.sh), Europe - Ireland (eu) (eu.platform.sh), Europe - Paris (eu-2) (eu-2.platform.sh), Europe - Dublin (eu-4) (eu-4.platform.sh), Europe - Sweden (eu-5) (eu-5.platform.sh), France (fr-3) (fr-3.platform.sh), France (fr-4) (fr-4.platform.sh), United Kingdom (uk-1) (uk-1.platform.sh), United States - East (us) (us.platform.sh), United States - East (us-2) (us-2.platform.sh), United States - West (us-3) (us-3.platform.sh), United States - East (us-4) (us-4.platform.sh) Components: Grid Hosting Started: Fri, 08 May 2026 09:46:43 GMT Updates: Fri, 08 May 2026 09:46:43 GMT: We are temporarily restricting SSH access to regional systems due to an ongoing investigation. We understand this may impact accessibility and are working to restore normal access as quickly as possible. Further updates will be provided as more information becomes available. (investigating)
Minor May 5, 2026 Upstream DNS Disruption Affecting .de Domains 57d 22h
Started May 05, 2026, 09:18 PM UTC· resolved Jul 02, 2026, 07:38 PM UTC
- monitoring May 05, 2026, 09:18 PM UTC
Regions: Switzerland (ch-1) (ch-1.platform.sh), Germany (de-2) (de-2.platform.sh), Europe - Ireland (eu) (eu.platform.sh), Europe - Paris (eu-2) (eu-2.platform.sh), Europe - Dublin (eu-4) (eu-4.platform.sh), Europe - Sweden (eu-5) (eu-5.platform.sh), France (fr-3) (fr-3.platform.sh), France (fr-4) (fr-4.platform.sh), United Kingdom (uk-1) (uk-1.platform.sh), Dedicated Clusters (dedicated-clusters) Components: Dedicated Clusters, Grid Hosting Started: Tue, 05 May 2026 21:18:27 GMT Updates: Tue, 05 May 2026 21:18:27 GMT: We are aware of a partial service disruption reported by DENIC, the registry operator for the .de top-level domain. This is an upstream issue affecting DNS resolution for some .de domains and is not caused by Upsun infrastructure. Customers using .de domains for their projects, or whose applications depend on resolving external .de hostnames, may experience intermittent resolution failures or delays. Impact varies depending on the DNS resolver path and cache state. The Upsun platform and core services remain fully operational. Our DNS alerting is active and we are monitoring for customer impact. Because remediation sits with the upstream registry, there is no action required from customers and no fix we can apply on our side. For authoritative upstream updates: https://status.denic.de/ (may be unavailable at times due to the DNS outage) We will post further updates as the situation evolves. (monitoring)
Minor April 28, 2026 Degraded Performance on us-2.platform.sh 65d
Started Apr 28, 2026, 06:48 PM UTC· resolved Jul 02, 2026, 07:38 PM UTC
- monitoring Apr 28, 2026, 06:48 PM UTC
Regions: United States - East (us-2) (us-2.platform.sh) Components: Grid Hosting Started: Tue, 28 Apr 2026 18:48:18 GMT Updates: Tue, 28 Apr 2026 18:48:18 GMT: We have detected an issue affecting service on us-2.platform.sh. Degraded region performance looks to be resulting in intermittent site outages. Our Operations team has been notified and is currently working to restore service. (investigating)
Major April 24, 2026 API and Console access affected by the ongoing eu-5.platform.sh outage 42d 3h
Started Apr 24, 2026, 09:58 AM UTC· resolved Jun 05, 2026, 01:48 PM UTC
- monitoring Apr 24, 2026, 09:58 AM UTC
Regions: Core Systems (core-systems) Components: API, Console Started: Fri, 24 Apr 2026 09:58:29 GMT Updates: Fri, 24 Apr 2026 09:58:29 GMT: API and Console access affected by the ongoing eu-5.platform.sh outage (investigating)
Major April 24, 2026 Partial outage eu-5.platform.sh 42d 4h
Started Apr 24, 2026, 09:14 AM UTC· resolved Jun 05, 2026, 01:48 PM UTC
- monitoring Apr 24, 2026, 09:14 AM UTC
Regions: Europe - Sweden (eu-5) (eu-5.platform.sh) Components: Grid Hosting Started: Fri, 24 Apr 2026 09:14:20 GMT Updates: Fri, 24 Apr 2026 09:14:20 GMT: We have detected an issue affecting service on eu-5.platform.sh region. Our Operations team has been notified and is currently working to resolve the outage. Sites on affected region may experience timeouts and outages. Dedicated environments are NOT affected. For the latest updates, follow this incident on our status page. (investigating)
Minor April 24, 2026 Network storage issues on de-2.platform.sh and fr-4.platform.sh 42d 4h
Started Apr 24, 2026, 08:53 AM UTC· resolved Jun 05, 2026, 01:48 PM UTC
- monitoring Apr 24, 2026, 08:53 AM UTC
Regions: Germany (de-2) (de-2.platform.sh), France (fr-4) (fr-4.platform.sh) Components: Grid Hosting Started: Fri, 24 Apr 2026 08:53:22 GMT Updates: Fri, 24 Apr 2026 08:53:22 GMT: We have detected an issue affecting network storage on de-2.platform.sh and fr-4.platform.sh regions. Our Operations team has been notified and is currently working to resolve the issues. Projects on affected regions may experience inability to list some directories located on network storage. Dedicated environments are NOT affected. For the latest updates, follow this incident on our status page. (investigating)