Upsun incident

Some backups are failing in FR-3 region

Minor Resolved View vendor source →

Upsun experienced a minor incident on July 7, 2026 affecting Grid Hosting, lasting 6d. The incident has been resolved; the full update timeline is below.

Started
Jul 07, 2026, 11:54 AM UTC
Resolved
Jul 13, 2026, 12:37 PM UTC
Duration
6d
Detected by Pingoru
Jul 07, 2026, 11:54 AM UTC

Affected components

Grid Hosting

Update timeline

  1. monitoring Jul 07, 2026, 11:54 AM UTC

    Status: Investigating Regions: France (fr-3) (fr-3.platform.sh) Components: Grid Hosting Started: Tue, 07 Jul 2026 11:54:27 GMT Updates: Tue, 07 Jul 2026 11:54:27 GMT: Some backups in FR-3 region are failing and we are currently investigating the root cause. (investigating)

  2. investigating Jul 07, 2026, 11:54 AM UTC

    Some backups in FR-3 region are failing and we are currently investigating the root cause.

  3. identified Jul 07, 2026, 12:26 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Jul 08, 2026, 01:05 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jul 13, 2026, 12:37 PM UTC

    This incident has been resolved.