Upsun incident

Partial Outage on au.platform.sh, us-4.platform.sh regions

Ongoing since 12:32 PM UTC, affecting Grid Hosting and Grid Hosting.

monitoring Nov 03, 2026, 01:01 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Nov 03, 2026, 12:32 PM UTC
Resolved
Ongoing
Duration
● 32m
Detected by Pingoru
Nov 03, 2026, 12:32 PM UTC

Affected components

Grid HostingGrid Hosting

Update timeline

  1. investigating Nov 03, 2026, 12:32 PM UTC

    We have detected an issue affecting service on au.platform.sh, us-4.platform.sh. Our Operations team has been notified and is currently working to restore service. For the latest updates, follow this incident on our status page.

  2. identified Nov 03, 2026, 12:39 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 03, 2026, 01:01 PM UTC

    A fix has been implemented and we are monitoring the results.

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