Upsun experienced a major incident on July 17, 2026 affecting Blackfire service, lasting 7h 58m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Jul 17, 2026, 12:45 PM UTC
Status: Investigating Regions: Blackfire (blackfire) Components: Blackfire service Started: Fri, 17 Jul 2026 12:45:31 GMT Updates: Fri, 17 Jul 2026 12:45:31 GMT: We are currently experiencing an issue with one of the Blackfire API endpoints resulting in inability to upload profiles. We will keep you posted as investigation progresses. (investigating)
- investigating Jul 17, 2026, 12:45 PM UTC
We are currently experiencing an issue with one of the Blackfire API endpoints resulting in inability to upload profiles. We will keep you posted as investigation progresses.
- identified Jul 17, 2026, 03:44 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Jul 17, 2026, 08:43 PM UTC
This incident has been resolved.