Upsun experienced a minor incident on August 26, 2026 affecting Grid Hosting, lasting 11h 36m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Aug 26, 2026, 01:21 PM UTC
Status: Investigating Regions: France (fr-3) (fr-3.platform.sh) Components: Grid Hosting Started: Wed, 26 Aug 2026 13:21:20 GMT Updates: Wed, 26 Aug 2026 13:21:20 GMT: We have detected an issue affecting service on fr-3.platform.sh. Our Operations team has been notified and is currently working to restore service. Projects on affected regions may experience slower response times, and may also encounter errors when attempting project deployments. For the latest updates, follow this incident on our status page. (investigating)
- investigating Aug 26, 2026, 01:21 PM UTC
We have detected an issue affecting service on fr-3.platform.sh. Our Operations team has been notified and is currently working to restore service. Projects on affected regions may experience slower response times, and may also encounter errors when attempting project deployments. For the latest updates, follow this incident on our status page.
- identified Aug 26, 2026, 02:56 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 26, 2026, 03:49 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 27, 2026, 12:57 AM UTC
This incident has been resolved.