Resolved after 2 hours 8 minutes, affecting Support Services and Support Services (Support Services — Ticketing Portal), on May 2, 2026.
Uplynk Streaming Engineers have identified an issue with our upstream ticketing provider (Atlassian) that is impacting the Uplynk Streaming Ticketing system. Any users who experience any issues are urged to call +1 602 850 4900. Next expected update: 20-30 minutes or as new information becomes available.
Affected components
Update timeline
- investigating May 02, 2026, 12:54 AM UTC
We are investigating an issue that might be impacting Uplynk Support Services. Uplynk Engineers are actively investigating customer impact, affected services, and remediation steps. Next expected update: 20-30 minutes or as new information becomes available.
- identified May 02, 2026, 01:24 AM UTC
Uplynk Streaming Engineers have identified an issue with our upstream ticketing provider (Atlassian) that is impacting the Uplynk Streaming Ticketing system. Any users who experience any issues are urged to call +1 602 850 4900. Next expected update: 20-30 minutes or as new information becomes available.
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