Updox experienced a notice incident on December 11, 2025, lasting 3d 22h. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Dec 11, 2025, 07:46 PM UTC
We’re experiencing a temporary issue impacting inbound phone calls that may be impacting your ability to reach our Support team. For immediate assistance: Chat with us in-app, our team is ready and standing by. Leave a voicemail (it will create a support ticket and we will be able to return your call) Email us at [email protected] If you leave a voicemail our team will be able to return your phone call. Thank you for your patience as we work through a resolution as quickly as possible.
- resolved Dec 15, 2025, 06:10 PM UTC
This incident has been resolved.