Updox experienced a major incident on February 3, 2026 affecting Updox, lasting 53m. The incident has been resolved; the full update timeline is below.
Affected components
Updox
Update timeline
- investigating Feb 03, 2026, 01:07 AM UTC
Updox is experiencing a disruption in service. Users may be unable to load the items in their inbox, sent, or archive folders. We are investigating the issue and will post updates every 30 minutes.
- identified Feb 03, 2026, 01:50 AM UTC
Our team has determined the cause of the service interruption within Updox and is working on a resolution. We will continue to post updates every 30 minutes. Thank you for your patience.
- resolved Feb 03, 2026, 02:01 AM UTC
This incident has been resolved.