UpCloud incident

[UK-LON1]: Storage backend issue

Minor Resolved View vendor source →

UpCloud experienced a minor incident on October 8, 2025 affecting UK-LON1: Storage Backends, lasting 2h 46m. The incident has been resolved; the full update timeline is below.

Started
Oct 08, 2025, 11:48 AM UTC
Resolved
Oct 08, 2025, 02:35 PM UTC
Duration
2h 46m
Detected by Pingoru
Oct 08, 2025, 11:48 AM UTC

Affected components

UK-LON1: Storage Backends

Update timeline

  1. investigating Oct 08, 2025, 11:48 AM UTC

    We are currently investigating a potential issue with storage backend services in UK-LON1

  2. identified Oct 08, 2025, 12:03 PM UTC

    We have identified the cause of the issue affecting the storage backend and are actively working on a fix. We apologise for the inconvenience and will provide further updates as more information becomes available If you have any further questions please contact support via live chat or email [email protected]

  3. monitoring Oct 08, 2025, 01:34 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 08, 2025, 02:35 PM UTC

    This incident has been resolved.