UpCloud experienced a minor incident on November 22, 2025 affecting API, lasting 3h 22m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 22, 2025, 09:51 AM UTC
We are currently investigating reports of issues affecting the UpCloud API. Users may experience increased latency or intermittent failures when performing management actions, such as deploying, modifying, or deleting cloud resources. We sincerely apologise for the inconvenience and will share an update once we have more information.
- monitoring Nov 22, 2025, 11:34 AM UTC
We are happy to report that the primary issue affecting the UpCloud API has been resolved and all management services are now functioning normally. We will continue to monitor the situation closely and will post an update as soon as the issue is fully resolved. We sincerely apologise for the disruption and appreciate your kind patience and understanding.
- resolved Nov 22, 2025, 01:14 PM UTC
We can confirm that the issues affecting the UpCloud API are fully resolved and all management services are operating as expected. If you continue to experience issues, please reach out to our Support team via our 24/7 Live Chat or email [email protected]. We sincerely apologise for any inconvenience caused by this incident and appreciate your kind patience and understanding.