UpCloud experienced a minor incident on December 22, 2025 affecting UK-LON1: Network Connections, lasting 3h 9m. The incident has been resolved; the full update timeline is below.
Affected components
UK-LON1: Network Connections
Update timeline
- investigating Dec 22, 2025, 04:22 AM UTC
We are investigating a networking issue that is affecting some cloud servers in our UK-LON1 data centre.
- identified Dec 22, 2025, 05:03 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Dec 22, 2025, 05:20 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 22, 2025, 07:31 AM UTC
This incident has been resolved.